You are here :Home Jobs Avp Vp Operation Excellence Jobs In Jakarta Indonesia AVP - VP Operation Excellence Jobs in Jakarta, Indonesia You are here :Home Jobs Avp Vp Operation Excellence Jobs In Jakarta Indonesia AVP - VP Operation Excellence Jobs in Jakarta, IndonesiaThe AVP/VP of Operations Excellence will lead six divisions (Ins Ops, Fin Ops, Process Excellence, Claims, EB, and Customer Service ), ensuring top-notch service delivery. The role involves setting a clear vision for process improvement through manual and digital means, ensuring scalability as the company grows.The candidate must understand end-to-end processes and industry trends, aiming for Qoala's competitive edge. Strong interpersonal skills are crucial for collaboration with internal teams (Product, Marketing, Sales , Finance amp; Accounting) and external partners (insurance).Responsibilities1. Insurance Operation: Ensure that initiatives are executed to maintain or improve order processing speed.2. Fin Ops: Ensure that initiatives are executed to improve trackability, monitoring of AP and AR.3. Claims: Ensure that initiatives are executed to improve trackability, monitoring and optimization for claims that are handled by Qoala. 4. EB: Ensure that digitization initiatives are executed to ensure trackability, monitoring and optimization for EB are built in the system.5. Process Excellence: Monitor and provide constructive criticism to process excellence team in building Business Requirement Documents.6. Partnership: Improvement of operations flow within partnership division.RequirementsMinimum of 9-10 years of progressive working experience in relevant roles.Proven track record of managing multiple managers effectively .While not a necessity, previous experience in the insurance industry is advantageous .Demonstrated experience in successfully tackling business process re-engineering projects.Results-oriented strategic thinker. Assertive and proactive in taking initiatives.Strong verbal and written communication skills.Fluent in English.Original jobs : https://id.mustakbil.com/jobs/job/1355193 Ademco alarm system manual Original Affordable auto insurance Assertive Business Requirement Car insurance quote Cheap auto insurance Cheap car insurance Communication Skills Constructive
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